Assignment Task
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a) Explain the difference between human needs and human rights.
b) Give an example of each.
Legal and ethical consideration Definition How this relates to facilitating clients interest and rights Child protection Act The protection of children from violence, exploitation, abuse and neglect. Example; Keeping children and young people safe by reporting any suspected abuse to the correct place. Duty of care A legal obligation to keep clients as safe as possible Human rights The basic rights and freedoms to which all humans are entitled Mandatory reporting A legal obligation to report suspected risk of harm Discrimination The unjust or prejudicial treatment of different categories of people, especially on the grounds of race, age, or sex Privacy, confidentiality and disclosure A legal obligation to maintain clients privacy and confidentiality and report disclosure when required Informed consent Permission granted in full knowledge of the possible consequences.
Q5: How does disempowerment relate to the rights of clients?
Q6: Explain empowerment as it relates to the interests and rights of clients.
Q7: Explain the difference between mediation and negotiation. Is advocacy the same as conciliation?
Q8: Adopting a win-win approach during negotiations involves focusing on needs, emphasising common ground, discussing options and making decisions that suit both people.
Q9: From the following list select five (5) common risks to a client’s safety and wellbeing in community services.
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- Neglect abuse or violence
- Unemployment and financial hardship
- Homelessness
- Drug and alcohol abuse
- Lack of access to support services
Q10: You have a duty of care to make a report (mandatory reporting) when a child that is not your client does which of the following; Ignores what you say
- Has extensive bruising on arm
- Complains they are hungry
Q11: When supporting a client to make a complaint, which of the following actions should you take once the client has lodged the complaint? Select two responses.
- Plan to make the complaint
- Monitor the process, and provide ongoing support and information to client
- Discuss progress and outcomes with the client and collaborate on any required further action
Q12: What should you do if you are aware of a potential conflict between client needs and organisational requirements?
Q13: Read the scenario below to be able to fill in the missing blanks for the statements following. You are meeting with a client who has experienced problems with drugs in the past. When he used, he became physically violent with his partner, who had refused to report him to the police. The client has been clean for 18 months and is the primary care giver for young daughter.Today he is agitated when you greet him. You make him feel more comfortable, and he eventually tells you he has started having the occasional drink. He says he doesn’t get really drunk, and he can control his drinking. His partner was supposed to be at the meeting but failed to show, he said she’s feeling a little down at the moment. His baby is with him. She is lethargic and there are quite a few bruises on her forehead and arms. The baby’s clothes aren’t clean and the client doesn’t have a nappy bag or bottle with him even though he says he’ll be out of the house for few hours. Your immediate concern is about the safety of the baby.
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