Assignment Task
1. Why is staff and customer feedback important when dealing with business issues?
2. Identify an example of corporate knowledge for each of the three areas:
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a. And explain how these affect your organisation.
b. What steps are taken to gain and secure this corporate knowledge?
c. What would happen if each one were lost because it was not recorded and secured?
3. Explain how you would test your organisation’s information system to ensure that it supports the information requirements of decision makers. What would you test? How would you determine its usefulness? When are tests completed?
4. Explain your organisation’s procedures for updating information systems. Why are they effective?
5. List three (3) reasons why is it important to consult employees on OHS matters?
6. Explain how your organisation manages the advice and documentation needs of its personnel, in terms of location, format and timeline requirements?
7. Create an RACI chart for at least three tasks at your organisation. You should state who is responsible, accountable, who to consult and who to inform.
8. What different options do you have when you have identified a risk, if eliminating the risk is not an option? Briefly describe each.
9. Identify a quantitative method and give a brief outline of it. Give an example of how you would apply this method in making a decision on an identified business issue.
10. Give two different examples of how you could adjust information management systems and decision support systems to meet your processing objectives.
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